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Privacy Policy

Last Updated: June 13, 2025

At Booking Wolf (Cocoon Leasing Pty Ltd), your privacy is important to us. This policy describes how we handle data across our services, with a specific section detailing the function of our Chrome Extension.

Privacy for the Booking Wolf Chrome Extension

This policy describes the data handling practices of the Booking Wolf Chrome Extension ("the Extension"). Our commitment is to provide our money-saving service transparently while protecting your privacy.

1. The Extension's Single Purpose

The Extension's sole purpose is to help you submit a booking request for a listing from a supported third-party marketplace (such as an accommodation, activity, or deals site) to our service, enabling us to offer you a better price. It only activates on the specific list of marketplaces we support.

2. How and What Data is Used

The Extension's functionality and data usage differ based on the website you are on:

A) On Integrated Marketplaces (e.g., Booking.com, GetYourGuide):

The Extension injects a "Book with Booking Wolf" button onto listing pages.

When you click this button, the Extension reads non-personal page content (like the listing title and dates) to prepare your booking.

You are then redirected to our secure website in a new tab. It is on our website where you will voluntarily provide your personal information (name, email, phone) to finalize the booking. The extension itself does not handle your PII in this flow.

B) On Other Supported Marketplaces (e.g., TripAdvisor, Hostelworld):

A widget appears, allowing you to open our booking form. This form is loaded inside the extension's popup interface.

In this form, you will be asked to manually and voluntarily provide two types of information:

Non-Personal Booking Details: The name of the listing, dates, and price, which you copy from the webpage.

Personal Information: Your full name, email address, and phone number, which are required to process the booking.

3. Summary of Personal Information We Collect

To process a booking request on your behalf, we require you to voluntarily submit the following Personally Identifiable Information (PII) through our secure booking form, which is presented either within the extension's popup interface or on our website:

  • Your Full Name
  • Your Email Address
  • Your Phone Number

This information is essential for the end-provider (e.g., the hotel or merchant) to create and confirm your reservation. The Extension never automatically collects this PII from any webpage or your browser. It is only collected when you actively type it into our form and submit it.

4. Data We Explicitly DO NOT Collect

The Booking Wolf Extension DOES NOT collect, read, or store:

Financial and Payment Information: The extension has no access to your credit card numbers or financial data.

Authentication Information: We do not access your passwords or credentials for any site.

Broad Web History: The extension only checks the URL of your active tab to determine if it is a supported site. It does not log or transmit your browsing history.

5. Justification for Chrome Permissions

Host Permissions (e.g., *://*.booking.com/*): Required to display our discount button or widget on the specific marketplace websites we support.

storage: Used to cache non-sensitive settings and to temporarily pass context (like a URL) between the extension's components.

tabs: Used to get the URL of the current active tab and to open our secure booking page in a new tab.

6. Data Usage and Transfer

All personal and booking information you submit is transmitted securely over HTTPS to our servers for the single purpose of facilitating your booking request with the relevant service provider. We do not sell or transfer your data to third parties for purposes unrelated to completing your booking, nor do we use it for lending or creditworthiness purposes.

General Privacy for the Booking Wolf Service

The following sections apply to all our services, including data submitted through our website and the Extension. By using our services, you agree to the practices described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide Directly

  • Personal Information: Name, email address, phone number, and other contact details you provide during the booking process or when creating an account on our website.
  • Booking Request Details: The URL of the listing you submit from a third-party marketplace, relevant dates, number of travelers/participants, and any specific preferences related to that booking or deal.
  • Payment Information: Credit/debit card details and billing address, which are processed by our third-party payment processor (e.g., Stripe). We do not store your full payment card details on our servers.

1.2 Information Collected Automatically

  • Usage Data: Information about how you interact with our website, such as locations searched, marketplaces viewed, clicks, and time spent.
  • Device Information: IP address, browser type, and operating system.
  • Submitted URLs: We store the URLs you submit for booking requests to facilitate the booking and for analytical purposes.

1.3 Third-Party Information

We may receive information from the third-party marketplaces (e.g., Booking.com, GetYourGuide) or the ultimate service providers when we make a booking on your behalf. This information is typically limited to booking confirmation details.

2. How We Use Your Information

2.1 Service Delivery

  • To process your booking or deal requests using the URLs you provide.
  • To communicate with third-party marketplaces and service providers to make bookings on your behalf.
  • To provide you with booking confirmations and updates.

2.2 Customer Support

  • To respond to your inquiries and provide assistance.

2.3 Marketing and Communication

  • To send you updates, promotional offers, and other communications related to our services, if you opt-in. You can opt out of marketing communications at any time.

2.4 Service Improvement & Analytics

  • To analyze trends, usage patterns, and the popularity of different marketplaces and listings to improve our service.
  • To personalize your experience on our platform.

2.5 Compliance and Legal Obligations

  • To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with third parties in the following scenarios:

3.1 Marketplaces and Service Providers

With the specific third-party marketplace (e.g., Booking.com, Viator) from which you provided the URL, and with the ultimate service provider. This information is shared solely to facilitate and complete the booking you requested through our platform. The information shared will be what is necessary for them to process the booking (e.g., your name, contact details, booking dates, number of travelers).

3.2 Payment Processors

With payment gateways (e.g., Stripe) to process your transactions securely.

3.3 Legal and Regulatory Requirements

To comply with legal obligations, respond to lawful requests, or protect our rights and property.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data (like payment information passed to our processor) during transmission.
  • Secure storage of your information.
  • Regular monitoring of our systems to prevent unauthorized access.

5. Your Rights

5.1 Access and Correction

You may request access to your personal information we hold and correct any inaccuracies.

5.2 Data Deletion

You can request the deletion of your personal information, subject to our need to retain certain information for legal, transactional, or contractual obligations.

5.3 Marketing Preferences

You may opt out of receiving marketing communications at any time by clicking the 'unsubscribe' link in our emails or by visiting our Contact Us page.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences (like recently searched locations), and improve our services. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing our services, resolving disputes, enforcing our agreements, and as required by law.

8. International Data Transfers

If you are located outside the region where our servers are based, your information may be transferred and processed in a different country. We take appropriate safeguards to ensure your data remains protected during such transfers.

Our primary operations and servers are located in Australia. By using our services, you consent to the transfer of your information to Australia and other locations where we or our service providers operate.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Booking Wolf (Cocoon Leasing Pty Ltd)
For inquiries, please visit our Contact Us page.