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Privacy Policy

Last Updated: June 13, 2025

At BookingWolf (Cocoon Leasing Pty Ltd), your privacy is important to us. This policy describes how we handle data across our services, with a specific section detailing the function of our Chrome Extension.

Privacy for the BookingWolf Chrome Extension

This section applies specifically to the BookingWolf Chrome Extension ("the Extension").

1. What the Extension Does

The Extension's sole purpose is to help you submit a travel listing from a third-party website to our service, so we can provide you with a better price. It activates only on supported travel sites.

2. Data Collected by the Extension

The Extension only collects non-personal booking details when you manually open our popup form and submit them. This data includes:

  • The URL of the travel listing you are on.
  • Non-personal details you enter, such as travel dates, number of guests, and the price you found.

3. Data The Extension DOES NOT Collect

To be perfectly clear, the Extension DOES NOT automatically collect, read, or store any of your Personal Information. It does not access:

  • Your name, email address, or phone number.
  • Your payment or credit card information.
  • Your browsing history or any data from sites that are not supported travel marketplaces.

4. Justification for Permissions

The Extension requests permissions for various travel websites (e.g., Booking.com, GetYourGuide). This is necessary for its core function: to identify when you are on a supported site so it can activate its icon and be ready for you to use. It does not access data from these pages unless you actively use the extension's popup form.

General Privacy for the BookingWolf Service

The following sections apply to all our services, including data submitted through our website and the Extension. By using our services, you agree to the practices described below.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Information You Provide to Us:

  • Personal Information: When you complete a booking on our website, we collect your Name, email address, phone number, and other contact details.
  • Booking Request Details: The location, dates, number of travelers, any specific preferences, and the URL of the travel listing you submitted.
  • Payment Information: Credit/debit card details and billing address are processed by our secure third-party payment processor (Stripe). We do not store your full payment card details on our servers.

1.2 Information Collected Automatically on our Website:

  • Usage Data: Information about how you interact with our website, such as locations searched, clicks, and time spent.
  • Device Information: IP address, browser type, and operating system.

2. How We Use Your Information

2.1 Service Delivery:

  • To process your travel booking requests using the URLs you provide.
  • To communicate with third-party marketplaces and service providers to make bookings on your behalf.
  • To provide you with booking confirmations and updates.

2.2 Customer Support, Marketing, and Service Improvement.

(Sections 2.2, 2.3, 2.4, and 2.5 from your original policy can remain here as they are perfectly fine for the website.)

3. Sharing Your Information

We do not sell your personal information. We only share it with the following third parties as necessary to complete your booking:

3.1 Marketplaces and Service Providers:

With the third-party marketplace (e.g., Booking.com) and the ultimate travel provider to facilitate the booking you requested. The information shared is only what is necessary for them to process the booking (e.g., your name, contact details, booking dates).

3.2 Payment Processors:

With payment gateways (e.g., Stripe) to process your transactions securely.

3.3 Legal and Regulatory Requirements.

(The rest of the policy from Section 4 onwards is excellent and can remain as is. Keep my formatting/ style/ headings to match what i've asking you to add)

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of sensitive data (like payment information passed to our processor) during transmission.
  • Secure storage of your information.
  • Regular monitoring of our systems to prevent unauthorized access.

5. Your Rights

5.1 Access and Correction

You may request access to your personal information we hold and correct any inaccuracies.

5.2 Data Deletion

You can request the deletion of your personal information, subject to our need to retain certain information for legal, transactional, or contractual obligations.

5.3 Marketing Preferences

You may opt out of receiving marketing communications at any time by clicking the 'unsubscribe' link in our emails or by visiting our Contact Us page.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand user behavior, remember your preferences (like recently searched locations), and improve our services. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing our services, resolving disputes, enforcing our agreements, and as required by law.

8. International Data Transfers

If you are located outside the region where our servers are based, your information may be transferred and processed in a different country. We take appropriate safeguards to ensure your data remains protected during such transfers.

Our primary operations and servers are located in Australia. By using our services, you consent to the transfer of your information to Australia and other locations where we or our service providers operate.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Booking Wolf (Cocoon Leasing Pty Ltd)
For inquiries, please visit our Contact Us page.